How to Defuse Anger and Calm People Downrged Situations in the Workplace

Break anger’s grip on your office Anger in the office is the enemy of productivity, teamwork, and creativity. Sometimes it’s obvious — a white-hot rage with tempers flaming. Other times it’s subtler — and potentially more damaging. That’s when defensiveness, cynicism and negativity creep into the workplace and take over. Before long, department morale plummets, enthusiasm is dampened, and teamwork breaks down. There are specific steps you can take and proven strategies you can follow to turn things around quickly. Find out how to recognize the early signs of anger — in yourself and others — and redirect the energy wasted on it to achieve positive outcomes such as improved teamwork, increased enthusiasm, and heightened creativity throughout the workplace.

Four Square Leadership: Mindset, Styles and Connections for Success

All of us have the capacity to be leaders! We attend meetings, provide feedback, and set wheels in motion. Understanding your leadership style and how your leadership empowers those around you are the first steps to enabling your team to work effectively while fostering a strong agency culture.

In this session, Keynote Speaker Shannon McKain shares how every team member experiences four key styles of leadership and why mastering these four styles is so significant. Attendees will learn what makes a successful leader, how to strengthen their agency’s culture, and how to make connections with teammates across the board.