114 – Boardmanship, Part II: Commissioner Conflict and the Path to Board Excellence
Steven Adams, Partner, Robbins Schwartz
Even the best public agency boards experience conflict, and healthy conflict is a sign of a healthy board. But not all board conflict is good for your agency and commissioners and executives must have procedures, strategies and practices available to ensure healthy debate and professionalism and to maintain agency credibility. This session explores the legal and practical challenges of conflict management and the importance of keeping conflict constructive. This session will also provide practical advice for keeping boards efficient, credible, and excellent.
Learning Outcomes: Participants will be able to:
- Learn practical and legal strategies for managing public agency personal and group conflict and dysfunction.
- Learn how to use parliamentary, OMA and interpersonal strategies to defuse personal conflict, build consensus, and keep board debate constructive and impersonal.
- Learn the legal and practical tools available to grow board professionalism, efficiency and credibility.
- Learn ways to improve the delivery of important initiatives.